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Winter Moratorium Ends April 15

Wisconsin’s Winter Emergency Period, often referred to as the moratorium on residential service disconnection, ends April 15. After that date, utilities statewide may begin to disconnect service to customers who are past due on payment of their electric bills for any period of time, including the winter months.

The Public Service Commission of Wisconsin established the annual moratorium — from November 1 to April 15 — to protect customers from service disconnection during harsh Wisconsin winters.

“We understand that situations can arise, especially in these economic times, making it difficult for customers to pay their bills,” said Zachary Bloom, General Manager. “However, to avoid disconnection, we simply ask that customers make appropriate payment arrangements. We would like to help these customers make suitable arrangements to avoid shutting off their service.”

To make payment arrangements or to explore payment options with the utility, call the utility at 920-324-7920, between 8:00 am and 4:00 pm, Monday through Friday.