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Utility Cautions Against Disconnections As Winter Moratorium Ends

The Winter Emergency Period, often referred to as the moratorium on residential service disconnection, ends April 15. After that date, utilities statewide may begin to disconnect service to customers who are past due on payment of their electric bills for any period of time, including the winter months. 

 Effective August 1, 2008, Waupun Utilities implemented a policy regarding after hours service restoration for electric customers that are disconnected for non-payment. Service will no longer be restored to customers after business hours. Service will only be restored from 8am to 4pm, Monday through Friday. 

 Please make note of this policy when arranging payment of any past due balance. Please call our office at 324-7920 to make payment arrangements.