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How to Reach Us

Waupun Utilities is your locally-owned and operated utility located just down the street. We're here to serve you, our customers!

Our office is located at:

817 S. Madison Street
P.O. Box 431
Waupun, WI 53963

Office Hours: 8 a.m. - 4 p.m., Monday - Friday

Phone - 920/324-7920
Fax - 920/324-7922
Email -

For electrical problems such as a power outage, flickering lights, downed power lines, or other problems related to electrical power service to your home or business, call the Electric Department at 920-324-7920 anytime.

For problems with water service such as a broken water main, loss of water pressure, or questions about water quality, call the Water Department at 920-324-7920.

For billing questions, service connections/disconnections, or any other need, please call Jen Benson, Billing Department, at 920-324-7920.

Click here for a list of Key Contacts.